Data protection and confidentiality is of great importance to Cesare Nori and we want to be transparent in the processing of your personal data. In order to make you feel secure and protected when visiting our websites, we strictly adhere to legal provisions concerning the processing of your personal data.

Who controls your personal data?

The French company, Cesare Nori, controls the personal data you submit to us and is responsible for it in accordance with the applicable law relating to the protection of personal data. Cesare Nori 23 place Victor Hugo 31 000 Toulouse, France

What types of personal data do we process?

We will process the following categories of personal data:

  • contact details such as your name, address, email address and phone number
  • payment information and payment history
  • credit information
  • order information

If you have an account on the Cesare Nori website, we also process your personal data submitted relating to the account, such as:

  • account or membership number
  • purchase history
  • date of birth

Where do we store your data and what are they used for? The data you provide to us are stored in France, securely. We use your personal data to manage your online purchases on Cesare Nori by processing your orders and returns through our online services and by sending you notifications about the status of your order or if there is a problem concerning the delivery of your items. We use your personal data to manage your payments and to process claims and warranty issues relating to products. Your personal data are also used to identify you, to verify that you are of legal age to shop online and to confirm your address with external partners (Chronopost, DHL, Colissimo…).

Who has access to your personal data? The company Cesare Nori has access to your personal data and uses them exclusively for the purposes envisaged at the time of their acquisition. We provide each client who registers with direct access, protected by a password, to their account and saved data. You commit to keeping these personal access data confidential and not to disclose them to any unauthorized third party. We decline all responsibility for unauthorized use of passwords. Your personal data transmitted to third parties are only used to improve the aforementioned services, to companies that validate your address, to distribution providers for the delivery of your order, to payment service providers for your payment, to credit rating agencies for credit and identity checks and to debt collection agencies. Be aware that many of these beneficiary companies have an independent right or obligation to process your personal data. On what legal basis is data processing based? For any particular processing of personal data that we collect from you, we will inform you whether providing personal data is statutory or required to conclude an agreement, if it is a requirement to provide personal data, and possible consequences if you choose to refuse to provide them.

What are your rights? Right of access: You have the right to inquire about the personal data concerning you that we have at any time. You can contact Cesare Nori who will provide you with your personal data by email.

Right to portability: When Cesare Nori has your personal data, you have the right to request the transmission of these data to another organization. This only includes personal data you have submitted to us.

Right to rectification: You can request to rectify or complete your personal data if they are inaccurate or incomplete.

Right to erasure: You can permanently erase personal data processed by Cesare Nori at any time, except in the following situations:

  • you have an ongoing case with Customer Service
  • you have an order that has not yet been delivered
  • you owe money to Cesare Nori, regardless of the method of payment
  • you have misused our services, or are suspected of having done so, over the past four years
  • if you have made a purchase, we will keep your personal data in connection with your transaction for bookkeeping rules.

How to exercise your rights? We take data protection very seriously and that is why we have a customer service team dedicated to handling all your requests regarding the rights mentioned above. You can reach our team at any time at the following email address:

How to unsubscribe from the newsletter? If you no longer wish to receive the Cesare Nori newsletter, you can unsubscribe at any time by:

  • following the instructions in each received newsletter, by clicking on the link provided for this purpose
  • modifying the settings of your Cesare Nori account, in the "My Account" then "Information" section. If you have any problems unsubscribing, don't hesitate to contact us:

Updates to the Privacy Notice: We may have to update our privacy notice. The latest version of our privacy policy is always available on our website. You will always be notified of any significant changes made to the privacy notice, for example, the purpose of using your personal data, the identity of the controller or your rights.

Use of cookies: We use cookies and beacons to track our customers' use of the site and understand their preferences (such as country and language). This allows us to provide services to our customers and improve their online experience. We also use cookies and beacons to obtain general information about site traffic and its interactions, to identify trends and obtain statistics, and thus improve our site. There are three categories of cookies used on our site:

  • Functional cookies: these cookies are required for the basic functionality of the site and are therefore always active. This includes cookies that allow you to be recognized when you visit our site during the same session or, if you wish, from one session to another. They help to establish your shopping cart and payment process, but also ensure secure exchanges and compliance with regulations.
  • Performance cookies: these cookies allow us to improve the functionality of our site by following its use. In some cases, these cookies improve the speed with which we process your request and remember the preferences you have selected. Refusing these cookies may result in less relevant recommendations and a slowdown in site performance.
  • Social media and advertising cookies: Social media cookies offer the possibility to connect to your social networks and share content from our site on social media. Advertising cookies (from third parties) collect information to better adapt advertisements to your interests, both on our site and outside. In some cases, these cookies require personal data processing. Refusing these cookies may result in the display of advertisements that are not suitable or prevent effective connection to Facebook, Pinterest, or other social networks and/or prevent you from sharing content on social media.